Nov 12, 2021
After experiencing paralyzing burnout as a newly-minted
primary care physician, Dr. Diane Shannon made the hard decision to
leave practice and pursue a career in writing. Her focus for 20
years has been drawing attention to ways to address clinician
burnout, system inefficiency, and patient safety problems. She is
co-author of Preventing Physician Burnout: Curing the
Chaos and Returning Joy to the Practice of
Medicine, which was published in 2016.
Her personal experience with burnout and her desire to support
clinicians motivated her to become a certified coach three years
ago. She now helps clinicians gain clarity on their goals, increase
their bandwidth, overcome barriers, and improve their professional
and personal lives.
Dr. Shannon attended Williams College, Jefferson Medical
College, and Harvard University. She completed training in Internal
Medicine at St. Elizabeth’s Medical Center in Boston and practiced
general internal medicine before making the shift to writing and
coaching.
This interview was suggested by Dr. Tam Tiet, a family
physician at Sutter Health so thank you for the suggestion, Dr.
Tiet. We’ve spoken in the past about burnout from the physician
perspective, but what can health systems do in order to address
burnout? That was the topic for today’s discussion. We discuss the
importance of physician retention and how we can accomplish that,
addressing gender and racial disparities in compensation, retention
and promotion, and what all of this has to do with pebbles in
shoes.